Terms and Conditions

Overview

Welcome to Toppa! This website is operated by Toppa. Throughout the site, the terms "we," "us," and "our" refer to Toppa. By using our website and services, you agree to the following terms and conditions. These terms apply to all users, including visitors, customers, and other parties involved.

By using this site or placing an order, you confirm that you have read, understood, and agreed to our terms and conditions.

Article 1 - Terms of Use

By accessing our website, you confirm that you are at least 18 years old or have permission from a parent or guardian if you are underage. You agree to use our website and services only for lawful purposes. It is prohibited to use the site for illegal activities or to harm other users.

Article 2 - Orders and Payments

We reserve the right to refuse or cancel orders, for example, in cases of stock issues or suspected fraud. You are responsible for providing accurate and complete information when placing an order.

All prices on our website include VAT, unless stated otherwise. Payments are securely processed through our accepted payment methods.

Article 3 - Delivery

We strive to deliver your order as quickly as possible. However, delivery times may vary depending on your location and product availability.

If your package is delayed, please contact our customer service. We are not responsible for delays caused by external factors, such as customs procedures or logistics issues.

Article 4 - Returns & Refunds

Want to return a product? No problem! Please check our Return Policy for details on how to return an item and whether you qualify for a refund.

Products must be returned in their original condition and packaging. Some items cannot be returned, such as hygiene products or custom-made items.

Article 5 - Liability

While we do our best to provide accurate and up-to-date information, errors or inaccuracies may occur. Toppa is not liable for any damages resulting from the use of our website, products, or services, unless such damages result from intentional misconduct or gross negligence on our part.

Article 6 - Changes to Terms

We reserve the right to update or modify these terms and conditions at any time. Significant changes will be announced on our website. By continuing to use our website, you agree to the latest version of our terms.

Article 7 - Contact

If you have any questions about our terms and conditions, feel free to contact us at:

📧 Email: info@toppanl.com

This document is designed to ensure a smooth and transparent experience at Toppa. Thank you for your trust in us!